Privacy Policy

We may collect the following categories of information:

We use personal data to:

1. a.Create, verify, secure, and manage your account.
2. b.Provide access to our website, dashboard, Springboard, token, reward, loyalty, exchange, wallet, and related services.
3. c.Conduct KYC, AML, sanctions screening, fraud prevention, wallet-risk assessment, transaction monitoring, and regulatory checks.
4. d.Process deposits, withdrawals, token purchases, allocations, refunds, rewards, referrals, and related transactions.
5. e.Communicate with you about your account, service updates, legal notices, security alerts, campaigns, events, and support requests.
6. f.Improve our products, website, user experience, security systems, compliance systems, and customer service.
7. g.Prevent fraud, market abuse, unauthorized access, money laundering, terrorist financing, misuse of our platform, and other illegal activity.
8. h.Comply with applicable laws, regulations, court orders, regulator requests, tax obligations, law-enforcement requests, and reporting obligations.
9. i.Conduct audits, internal reporting, business planning, investor reporting, risk management, and corporate transactions.
10. j.Send marketing or promotional communications where permitted by law or with your consent, where required.

Depending on your location and applicable law, we process your personal data on one or more of the following bases:

1. a.Your consent.
2. b.Performance of a contract with you.
3. c.Compliance with legal or regulatory obligations.
4. d.Our legitimate business interests, including security, fraud prevention, product improvement, compliance, and platform protection.
5. e.Your request or voluntary participation in specific services, events, rewards, or campaigns.

You may withdraw consent where processing is based on consent. However, this will not affect processing already completed or processing required by law.

We use cookies, pixels, SDKs, tags, and similar technologies to operate our website, remember preferences, analyze traffic, improve performance, prevent fraud, secure accounts, and support marketing.

You may control cookies through your browser settings or any cookie preference tool provided on our website.

Some cookies are necessary for security and platform functionality and cannot be disabled without affecting the services.

We may share personal data with:

1. a.DigiMaaya group companies, affiliates, employees, contractors, and authorized team members.
2. b.KYC, AML, sanctions-screening, fraud prevention, cybersecurity, blockchain analytics, hosting, cloud, analytics, CRM, email, support, payment, banking, custody, legal, accounting, audit, and compliance service providers.
3. c.Exchanges, liquidity providers, custodians, market makers, launch platforms, payment partners, financial institutions, or settlement partners where required to deliver services.
4. d.Regulators, tax authorities, law enforcement, courts, government agencies, dispute-resolution bodies, or other authorities where legally required or reasonably necessary.
5. e.Professional advisors, auditors, insurers, consultants, legal counsel, and investors under confidentiality obligations.
6. f.Business successors, buyers, or partners in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.
7. g.Third parties where you instruct us, consent to the sharing, or connect your account to a third-party service.

We do not sell your personal data in the ordinary course of business.

Blockchain transactions may be public, permanent, and independently accessible.

Information recorded on public blockchains may not be controlled by DigiMaaya and may not be capable of being deleted, changed, or hidden by us.

You should not submit personal information directly into public blockchain transaction fields unless you understand the consequences.

DigiMaaya may operate globally and may store or process your personal data in countries other than your country of residence.

Where required, we use appropriate safeguards for international transfers, including contractual protections, access controls, encryption, and other lawful transfer mechanisms.

We keep personal data only for as long as needed for the purposes described in this Privacy Policy, including account operation, legal compliance, dispute resolution, fraud prevention, security, audits, and regulatory reporting.

KYC, AML, transaction, and compliance records may be retained for at least five years after the business relationship ends or the account is closed, or for a longer period where required by law, regulator request, investigation, tax requirement, dispute, or legal proceeding.

When data is no longer required, we delete, anonymize, aggregate, or securely archive it.

We use administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, misuse, alteration, loss, disclosure, or destruction.

These safeguards may include encryption, access controls, monitoring, logging, secure infrastructure, vendor checks, internal policies, and incident response procedures.

No system is completely secure. You are responsible for keeping your login credentials, devices, wallets, private keys, seed phrases, and authentication methods secure.

Depending on your location and applicable law, you may have the right to:

1. a.Access the personal data we hold about you.
2. b.Correct inaccurate or incomplete data.
3. c.Request deletion of your data.
4. d.Withdraw consent.
5. e.Object to or restrict certain processing.
6. f.Request data portability.
7. g.Opt out of marketing communications.
8. h.File a complaint with us or with a data protection authority.
9. i.Nominate another person to exercise your rights where applicable law allows.

To exercise your rights, contact us at: info@digimaaya.com

We may need to verify your identity before processing a request. Some requests may be limited where we must retain data for legal, AML, tax, security, fraud prevention, regulatory, or dispute-resolution reasons.

You may unsubscribe from marketing emails by using the unsubscribe link or contacting us.

Even if you opt out of marketing, we may still send you service, security, legal, compliance, and account-related communications.

Our services are not intended for persons under 18 years of age.

We do not knowingly collect personal data from children. If we learn that a person under 18 has provided personal data, we may delete the information and close or restrict the account.

Our website or services may contain links to third-party websites, wallets, exchanges, launch platforms, payment providers, social platforms, or community channels.

We are not responsible for the privacy practices, security, or content of third-party services. You should review their privacy policies before using them.

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a revised "Last Updated" date. Where required by law, we may notify you of material changes.

For privacy questions, data requests, complaints, or concerns, contact: